Effective Date: 01 MAY 2025
Welcome to the website of Phoenix Swaziland Insurance Limited (“Phoenix”, “we”, “our”, or “us”). By accessing or using this website (the “Site”), you agree to be bound by the following terms and conditions.
1. Use of the Site
- The Site provides general information about our insurance products and services.
- You may use this Site only for lawful purposes and in accordance with these terms.
- Any unauthorized use of the Site may give rise to a claim for damages and/or be a criminal offence.
2. No Offer or Advice
- The content on this Site is for informational purposes only.
- Nothing on this Site constitutes a binding offer or professional advice (including legal or financial advice).
- Product availability and features may vary based on underwriting decisions and regulatory approval.
3. Intellectual Property
- All content, trademarks, logos, and intellectual property displayed on this Site are the property of Phoenix or its licensors.
- No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our prior written permission.
4. Disclaimer of Warranties
- This Site is provided “as is” without warranties of any kind.
- We make no representations or warranties regarding the accuracy, reliability, or completeness of any content.
5. Limitation of Liability
- Phoenix shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this Site.
- We are not liable for any virus, malware, or harmful component transmitted via the Site.
6. Third-Party Links
- The Site may contain links to third-party websites. These links are provided for convenience and do not signify endorsement.
- We have no control over the content or practices of such websites.
7. Changes to the Terms
- We reserve the right to modify these Terms at any time. Your continued use of the Site will signify your acceptance of any changes.
8. Governing Law
- These Terms are governed by and construed in accordance with the laws of the Kingdom of Eswatini.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of Eswatini.
9. Use of WhatsApp and Electronic Communications
- By contacting us through WhatsApp or any electronic communication channel, you consent to receive messages, updates, and relevant information from Phoenix Swaziland Insurance Limited.
- Communication via WhatsApp is intended to improve customer service and may include product information, policy updates, and support services.
- All interactions via WhatsApp must comply with applicable laws, WhatsApp’s Business Policy, and our internal communication standards.
- You may opt out of WhatsApp communication at any time by notifying us.
