Code of Conduct

At Phoenix, we place great importance on conducting our business with the highest level of honesty and integrity. As such, we:

• Comply with all applicable laws, hold necessary licenses, and promptly report any illegal or unethical activities.
• Treat all stakeholders with dignity, respect, and professionalism, fostering an inclusive environment.
• Safeguard customer information, adhere to data protection laws, and implement robust security measures.
• Prevent conflicts of interest, openly disclose potential conflicts, and prioritize client interests above personal gain.
• Honor intellectual property rights, protect our own intellectual property, and obtain necessary permissions and licenses.
• Treat individuals fairly, strictly prohibit discrimination and harassment.
• Provide clients with accurate and transparent information, avoiding deceptive practices and ensuring their understanding.
• Establish an anonymous reporting mechanism, protect whistleblowers from retaliation, and address concerns promptly.
• Act responsibly in social and environmental matters, and actively contribute to the betterment of our community.
• Continuously strive to improve our operations, regularly reviewing and updating our code of conduct.