Code of Conduct

At Phoenix, we place great importance on conducting our business with the highest level of honesty and integrity. As such, we:

  • Comply with all applicable laws, hold necessary licenses, and promptly report any illegal or unethical activities.
  • Treat all stakeholders with dignity, respect, and professionalism, fostering an inclusive environment.
  • Safeguard customer information, adhere to data protection laws, and implement robust security measures.
  • Prevent conflicts of interest, openly disclose potential conflicts, and prioritize client interests above personal gain.
  • Honor intellectual property rights, protect our own intellectual property, and obtain necessary permissions and licenses.
  • Treat individuals fairly, strictly prohibit discrimination and harassment.
  • Provide clients with accurate and transparent information, avoiding deceptive practices and ensuring their understanding.
  • Establish an anonymous reporting mechanism, protect whistleblowers from retaliation, and address concerns promptly.
  • Act responsibly in social and environmental matters, and actively contribute to the betterment of our community.
  • Continuously strive to improve our operations, regularly reviewing and updating our code of conduct.

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